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2 comments

I've your product for 3 months and haven't seen any improvement

eew

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#1967926

I CANNOT BELIEVE THE HORROR OF TRYING TO GET BACK PAIN RELIEF FROM GREAT HEATH WORKS. THIS IS THE BIGGEST RIPOFF I HAVE EVER ENCOUNTERED.

I CALLED TO CANCEL MY ORDER IN TIME SO I COULD GET MY REFUND. THE REPRESENTATIVE TOLD ME THAT THEY WILL SEND ME A FREE BOTTLE, AND IF I STILL DON’T FEEL BETTER I COULD CANCEL TO GET A FULL REFUND. BUT BEFORE THAT. I HAD TO WAIT OVER 3 HOURS TO GET THE REP.

ON THE PHONE. THOUGH IT WAS NEVER POINTED OUT TO ME THAT I HAD TO SEND THE BOTTLES BACK IN ORDER TO GET MY REFUND, I COMPLIED..... I SENT THE LAST BOTTLE BACK. THEY CALLED ME TODAY FROM A RECORDED MESSAGE.

AND TOLD ME MY REFUND WAS ON ITS WAY. I STAYED ON THE LINE TO FIND OUT HOW MUCH REFUND THEY WOULD BE SENDING ME... AND I GOT A REAL PERSON ON THE PHONE THAT TOLD ME I HAD 38 CENTS COMING. WHEN MY BANK ACCOUNT WAS CHARGED $45.00 TWICE!

THIS PROCESS TOOK A WHOLE HOUR TO NO AVAIL, AND NO SATISFACTION....

THEY SAID THEY NEVER RECEIVED THE BOTTLE I SENT. MY ADVICE ISTO STAY AWAY FROM THIS HORRIBLE COMPANY.

#1964389

Thank you for your message. We are experiencing an increased volume of customer requests and are working to fulfill each request promptly.

We apologize for any inconvenience you may have experienced. Our goal is to provide excellent customer service to all customers and we are working to improve our response time. Upon receiving this review, we are happy to have communicated with you via email on July 29, 2020 and by phone on August 14, 2020. As requested, your account was canceled on 07/29/20.

We welcome any future requests via our customer service line at 1-800-488-8082 or support@greathealthworks.com.

Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. We take our customer's comments seriously and appreciate the feedback shared.