Thank you for your message. We are experiencing an increased volume of customer requests and are working to fulfill each request promptly. We apologize for any inconvenience you may have experienced. Our goal is to provide excellent customer service to all customers and we are working to improve our response time. Upon receiving this review, we are happy to have communicated with you via email on July 29, 2020 and by phone on August 14, 2020. As requested, your account was canceled on 07/29/20. We welcome any future requests via our customer service line at 1-800-488-8082 or email@example.com. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST. We take our customer's comments seriously and appreciate the feedback shared.
I've your product for 3 months and haven't seen any improvement
Review #2021430 is a subjective opinion of Jim W Zuo.