I called to cancel my account and was placed on hold for 15 minutes then transferred to customer loyalty and held for another 3 minutes. Then I was hung up on when I refused to give an answer why I wanted to cancel.
I also visited the website firstname.lastname@example.org and it was not recognized..I tried several times. What terrible customer service you people have. I want to cancel my order of OMEGAXL...my name is Barbara Saunders, 7860 Reed Rd, Azle, Tx 76020. I expect that to happen immediately.
I do not have the patience to wait another 18 minutes on hold when I place a phone call. Please cancel this account and let me know.
Reason of review: Order processing issue.