I had previously cancelled any shipments of your product but back in Oct 10 2018 I had received an automatic shipment of your product and had been charged obviously through my card. I'm working on a job that is 100% Commission and told the Cust Service Rep and her supervisor that I did not want to receive or purchase any future shipments.
Well, now its 15 Nov 2018 and I've been shipped and charged again. I AM LIVID!!! I just called your customer service and explained my situation calmly and rationally. I'm asking for the same resolution as I had the first time around.
I'm hoping that given my name, address, and email address, the situation can be resolved and that my charges will be reversed within the 3 business days as explained. I'm writing this as a digital backup which I will document as a screen shot in the event that I will need to prove to the Arizona Attorney General or Lawyer that the proper steps were taken to address my complaint through the proper channels.
You really to address this as any legitimately run business would not treat their customers as a cash cow just there for the milking. I will update or post as required.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $110.
Preferred solution: A refund has already been proposed, I recommend that you review your auto-renewal policy and practices as this is probably the number one issue that is plaguing your company. .