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I haven't authotize you to charge my card monthly it was only a one time purchase

scam unable to cancel on phone or online. deliberating taking advantage on the elderly

Thank you for trial bottles of

OmegaXL

StrongHeart

ProbioticXL.

Please HOLD OFF ON All AUTO SHIPs! We will call when we need new supply.

Thank you.

Eva L.

Took OmegaXL supplement for 12 days and developed severe joint pain, rt shoulder, elbow, wrist. Progressed to lower back pain, loss of strength, pain in left shoulder and elbow.

Stopped the supplement and suffered for two more weeks.

Went to medical doctor for treatment. All pain cleared up in two days after medical treatment.

Great HealthWorks refused refund saying I missed the 30 day refund period.

It is not a Scam, I started taking Omega XL for years now. It's been very good and helpful for me.

The problem is maybe you didn't listen when the Company asked you to take four tablet the first two weeks or so. Then take about three the next week.

Now I'm down to two a day at night. Debra

My Mother ordered this product and was told it would be $20 dollars, so she ordered not knowing that this was a continual monthly re-order. when the charges came in they where $75 at non interval times.

So far she has been scammed out of $300 and no additional product.

We have told the bank and we have called the company but they keep giving us the run around story passing us off person to person and never resolving anything. This is a pure scam company, They are taking money from an 87 year old woman on a fixed income and will not stop.

My wife is 81 years old and it is apparent that this company prays upon the elderly. She has called and cancelled any future shipment s but they keep on coming. They coned here into using a debit card rather then a credit card so all we can do now is file a complaint with the Attorney's General of both Michigan and Florida and the fraud division of the postal service.

Iam calling you abpot a[roblem but I stayed in the phone more than an hpur I bought your product Omega XL last month for a gift but I do not authorized to sen me more I find in my Boxmail one box from you with a new Shipment but I do not use and I want to return your Porduct and yo return my money to my Credit Card because I do not Ask more Omega Xl Please tell me how to send your product Please contact me by email rosanaaurich@***.com

Now I am waiting at the phone for a reptresentative about two hours waiting

Thank my name is Maria Gomez

I have sent an email trying to cancel our order for omega xl. I have gotten no response.

I have called several times and am always left on hold for at least 20 minutes before hanging up.

I would appreciate any help anyone can give me. Thank you.

WE SIGNED UP FOR PERIODIC SHIPMENTS OF OMEGA XL AND HAVE NOT BEEN ABLE TO CANCEL THE SHIPMENTS.

IF YOU CALL THEM AND YOU WANT TO ORDER FROM THEM THEY ARE AVAILABLE BUT IF YOU WANT TO CANCEL THE SHIPMENTS YOU CANNOT GET THROUGH TO THEM.

I SPENT A WHOLE DAY TRYING TO SPEAK TO CUSTOMER SERVICE BUT WAS KEPT IN A RECORDING LOOP SO I COULD NOT CANCEL.

THEIR EXCUSE IS THAT THEY ARE SO SUCCESSFUL BUT IF IT TAKES HOURS AND HOURS ON THE PHONE TO GET THROUGH TO THEM IT MUST BEE THAT THOUSANDS OF PEOPLE ARE TRYING TO CANCEL OR THAT THEY JUST WILL NOT LET YOU CANCEL!

I HAD TO CALL AMEX TO STOP THE CHARGES.

I had previously cancelled any shipments of your product but back in Oct 10 2018 I had received an automatic shipment of your product and had been charged obviously through my card. I'm working on a job that is 100% Commission and told the Cust Service Rep and her supervisor that I did not want to receive or purchase any future shipments.

Well, now its 15 Nov 2018 and I've been shipped and charged again. I AM LIVID!!! I just called your customer service and explained my situation calmly and rationally. I'm asking for the same resolution as I had the first time around.

I'm hoping that given my name, address, and email address, the situation can be resolved and that my charges will be reversed within the 3 business days as explained. I'm writing this as a digital backup which I will document as a screen shot in the event that I will need to prove to the Arizona Attorney General or Lawyer that the proper steps were taken to address my complaint through the proper channels.

You really to address this as any legitimately run business would not treat their customers as a cash cow just there for the milking. I will update or post as required.

I take it mainly for my heart. It has cholesterol lowering benefits.

My overall cholesterol is 164; however, it has helped moderate knee pain & increased joint comfort & mobility. The company will adjust your shipments according to your needs & finances. I've never been a victim of high-pressure sales. The CSRs have all been very polite, accommodating, helpful, & friendly.

I always had a good experience when I contacted customer service, that is until today.

A CSR by the name of Jasmine was ready to cancel my account. My advice is take care of the customers you have before seeking referrals.

The following is a message that I sent to the email address listed on Great Healthworks website after not being able to reach anyone in customer service:

After spending an hour of trying to speak with someone at your company to get a refund for the supplements that my father ordered and cancel the subscription that he didn't know he was agreeing to by making an initial order with your company, I called his credit card company to dispute your charges and block all future charges. I plan to submit a scammer complaint to the Better Business Bureau about your company.

This company is took advantage of my elderly father.

They are a deceptive and despicable business. Steer clear of this company.

I subscribed to your free trial, and was signed up for on-going orders. I called yesterday 6/13/17 and asked for a cancellation, which was denied.

I refuse to be bullied into purchasing anything; so I will be reporting your company to the FBI and and any local agency that handles scams. I will call again today 6/14/17. I am also going to all my credit card company and make them aware, that the only fee to be charged to my card is for the free trial.

If I do not get satisfaction from any of these actions, I will be contacting an attorney. Hopefully It will not come to this, but as I stated earlier I will not be bullied or scamed.