Great Healthworks's reply to:
Great Healthworks - Review about Cancellation Policy from Port Clinton, Ohio
This company is horrible to deal with.My elderly father ordered Omega XL.
Once he got the product he tried it and it didn't work. We called in January to cancel. After waiting on hold for over 30 minutes and thenlistening to customer service go on and on about how great the product is. That we should keep trying it.
I finally told her to cancel. She assured me we would get no more shipments. She was right. We haven't received any more shipments BUT dad's credit card I'm has been billed for almost $100 every month.
I have called numerous times each time they say they won't bill again and will refund money. It is now May 4 months since we cancelled and we just had more money taken from his account. Finally we called the bank to block them from charging again.
DO NOT ORDER from this company.You are paying almost $100 for fish oil that you can get at any store for way cheaper.
Review about: Cancellation Policy.
Review #634565 is a subjective opinion of a user.