Great Healthworks's reply to:
Great Healthworks - High pressure sales and great difficulty in cancelling auto-shipment
After a couple of months of membership, I tried to cancel membership and auto-shipment of product, but was talked into putting my account on hold for several months.I completely forgot all about Great Healthworks (GHW), until I received an invoice this morning that my credit card was charged.
I called GHW to cancel once again, and was put on hold with a recording for over 20 minutes... and then I had to hang up. I called back again later and was told the hold wait was now going to be 63 minutes. It ended up being about 18 minutes, but then I talked with an agent at GHW who tried to talk me into staying with the company...
very high pressure sales. I stayed firm. Also, to my surprise, I was auto-enrolled in receiving their "New You" magazine for $7.95. I told GHW to discontinue my enrollment in receiving that as well.
I then asked several times to make sure that I was not enrolled to receive any other product or service from this company. High pressure sales is one thing. But, I found Great Healthworks to be under-handed in the way they do business.
My advice is to stay away from this company.
Also, I reported this company to the BBB and was told they have a A+ rating...I think more people need to speak up regarding the sales business practices of Great Healthworks.
Review about: Great Healthworks Account.
Reason of review: Poor customer service.