Reply by Great Healthworks Nov 05, 2015

We are sorry to learn that you had difficulty getting through to us. As call volume varies from time to time we offer the alternative of contacting us via email at support@greathelathworks.com. We also would be happy to contact you now to address your concerns, but this is not possible because you have chosen to remain anonymous. Should you wish to speak with the service professionals in our Customer Advocacy Group, they may be reached at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
Author's
Tulsa, Oklahoma
0 comments

I called on one telephone to cancel my next and all future shipments.The time holding was 45 mins.

45 mins. has passed and still no customer help. On another telephone, I called to ADD to my shipment and low and behold it was a 2 min. wait.

I believe this is because you are only valued as a customer when you are spending $$.

I will block any future debits from my checking account with my bank and write to the BBB and contact the District Attorney Office to find out which Federal Agency to send a formal complaint to.I see a CLASS ACTION LAWSUIT in my future.

Review about: Cancellation Policy.

I didn't like: Doctor does not reccommend.

Review #636429 is a subjective opinion of a user.

1.9
Location
Price Affordability
Customer service
Discounts and Special Offers
Product or Service Quality
Website
Staff
PRODUCT OR SERVICE Great Healthworks Account
Reason of Review / Monetary Loss I cannot easily discontinue my membership and stop all future debits from my checking account. / Not specified
Preferred solution Let the company propose a solution

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