Reply by Great Healthworks

Reviewing the audio record of your calls, we found that on November 30, 2015 you discussed cancellation, but, as you have indicated, instead you agreed to maintain an active account. When our Education department called you on December 21, 2015, they advised you of your next shipping date and you did not cancel at that time. When we received notice of your complaint, today, we cancelled your future shipments. Simultaneously, the service professionals in our Customer Advocacy Group contacted you today and you advised them that you need to cancel your automatic shipments at this time. As stated, that was accomplished earlier today, March 1, 2016. We hope that this addresses all of your current needs, and that we might be of service to you, again.
Eugene, Oregon

I tried to call and cancel my order. I was left on hold for 45 minutes until my phone went dead.

Is this how you make sure the 90 days are up? I have been trying to cancel since November 30. I don't want this product and I don't want any more money taken out of my account! I talked to someone on November 30, 2015 and she convinced me to try it one more month.

Let me make this clear I don't want it. It does not help me

Product or Service Mentioned: Great Healthworks Account.

Reason of review: Poor customer service.

Preferred solution: stop sending product and taking money from my account.

Great Healthworks Cons: Unresponsiveness, No contact.

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