Great Healthworks's reply to:

Great Healthworks - NO CUSTOMER SERVICE ANSWERS THE PHONES

Thank you for your review. After reviewing the account in question, we acknowledge the attempts made to contact us on behalf of the account in the name of Helen Collins. We are experiencing an increased volume of customer requests and apologize for any delays in providing a timely response. We are happy to have spoken with you on June 17, 2020 about your experience with us. We have applied the changes to your active auto ship as requested. For future reference, we also accept customer requests via email. Please contact our Customer Service team with any additional requests at 1-800-488-8082 or the phone number provided during our call, and one of our representatives will be more than glad to assist you. Our hours of operation are Monday through Friday from 9:00 AM to 6:00 PM EST.
ID
#1992193 Review #1992193 is a subjective opinion of poster.
Product
Omega Xl Pills
Preferred solution
Cannot get ahold of customer service is my only problem, product is GREAT!!!!

Had customer service on hold yesterday for 1 hour and 32 min til it came on at

6:05 p.m. and said to call back tomorrow.

I have called 4 times and

never get through to anyone. They say to call back to make any changes

to your order and it is impossible.

Great Healthworks's reply to:

Great Healthworks - Omega Xl Pills Review from Saint Louis, Missouri

The service professionals in our Customer Advocacy Group contacted you and explained that Omega XL is a nutritional supplement. Unlike medicines, these require consistently taking them for a period of 4 to 6 weeks. Unfortunately, you felt that you are unable to continue receiving our product and you instructed us to discontinue your shipments. Should you find that your situation has improved in this regard, we will be pleased to serve you, again.
ID
#924714 Review #924714 is a subjective opinion of poster.
Reason of review
Bad quality
Great Healthworks - Omega Xl Pills Review from Saint Louis, Missouri

At the regular dose I have gotten no relief. I even take a little more and no relief. So I don't know if you can take much more and get relief.

Great Healthworks's reply to:

Great Healthworks - I want to cancel order.

We’re sorry to learn that you had trouble getting through to us. We are aware that call volume may be high on certain days and at certain times and we have expanded our staff to accommodate higher call volumes. In addition, we offer customers the option of contacting us via email at support@greathealthworks.com.
ID
#656038 Review #656038 is a subjective opinion of poster.
Cons
  • Unresponsiveness
Reason of review
Poor customer service

I cant take the omega xl because it thins my blood to much with the blood pressure med. I take.

Try to cancel, talked to someone one time. Was suppose to call back if I wanted to cancel. I cant get through now, on hold 30 minutes one time and 50 minutes the next time. I have had to close my credit card out so they can't charge it on July 22 for a new order to ship out.

I can not get ahold of anyone to cancel this.

I guess this is my notice. They won't take "no" for an answer.

Great Healthworks's reply to:

Great Healthworks - Cancellation Policy Review from Temple City, California

We’re sorry to learn that you had trouble getting through to us. We are aware that call volume may be high on certain days and at certain times and we have expanded our staff to address the higher call volume. In addition, we offer customers the option of contacting us via email at support@greathealthworks.com.
ID
#653159 Review #653159 is a subjective opinion of poster.
Reason of review
Poor customer service

Have been trying to cancel myorder of omega xl and they are iimpossible to get a hold of!!!

Great Healthworks's reply to:

Great Healthworks - Rat poison omegaxl

We’re sorry to hear that you have been ill. OmegaXL is an all-natural supplement demonstrated in more than 30 years of clinical research to be safe and effective. Your post is anonymous so we are unable to further investigate the information provided here and to date we have not received information from any third party providing the details posted.
ID
#632195 Review #632195 is a subjective opinion of poster.
Cons
  • Poison pills
  • Poison probiotics
  • Kill larry king
Reason of review
Bad quality

i experienced bloating gas and diareaha for three days from omegaxl poison pills. After not sleeping for three days I called to cancel and they told me to use it thirty more days.

My stomach pain is so severe I am going to the hospital . To die. they offered to refund my money in thirty days, but would not pay for loss of work or medical bills. I sent them an email the second day because they put you on hold for thirty minutes because so many people have problems with their rat poison omega xl and never got a response.

I thought global warming was going to remove all human life if we can't control its effects on weather. I was wrong great works with the endorsement of Larry king alias Adolf Hitler will be the leader in the removal of human life. In the next few weeks. Buyer beware!

I am forwarding this product to my states attorney general as should anyone else who has ever heard or used this omega xl poison. Hopefully I will live another day.

Contact Great Healthworks Customer Service

Website:
www.greathealthworks.com
Mailing Address:
4130 SW 28th Way
Fort Lauderdale, Florida 33312
United States
Contact Great Healthworks Customer Service

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