Great Healthworks's reply to:

Great Healthworks - Great Health Works

We would very much like to address your concerns, and to help you with your refund, but you have chosen to remain anonymous, so that isn’t possible. If you wish to discuss a refund with us, please call the service professionals in our Customer Advocacy Group at 1-800-6070419, or via email at cagsupport@greathealthworks.com.
ID
#323309 Review #323309 is a subjective opinion of poster.

After taking the Omega XL product and getting no positive results, I returned the product within the required time frame and requested a refund. When the refund did not arrive after over a month I called and they promised to return my payment.

After another month and no refund, I called again and was promised a refund. Another month went by and no refund.

I called a third time and was told that my request for refund would have to be investigated and that I should allow them another two months. This company is not living up to their promise to refund payment and is ripping their customers off.

Great Healthworks's reply to:

Great Healthworks - Lies and deception from a former employee

It is unfortunate that the loss of your position with us has been so difficult for you. However, the policies you describe do not correspond with those Great HealthWorks has in place. Indeed, if our trainers behaved as described they would be disciplined – as you have learned. We would be glad to investigate the claims you have made, but you have chosen to remain anonymous.
ID
#279577 Review #279577 is a subjective opinion of poster.

I was contacted by Great Healthworks for for a customer service position with some up-selling. I passed the interview process and was hired. Training was incomplete and unorganized. Our class had 4 different trainers for less than 2wks. One of the trainers just got out of training the 4 days earlier. We were told that they hire about 17 employees and were only going to keep about 4 or 5. During training, we all found out that this is hard core retention and not customer service. At the 3rd week I was put on the sales floor and was told to stop people from canceling their automatic payments. Most of the calls were from people that were not told about the automatic payments and people who got sick from taking these super potent omega 3 capsules. I was told by my supervisor to just make up lies to get them off the phone and not to cancel their service or else I would be fired. I was told to lie about how well its working for my family and friends. Whenever a manager was requested, I was told to say they were not available and to transfer them to voice mail where they will never get a call back.

My supervisor says, "if you would just make stuff up you would do very well here."

I was later fired during the fourth week because I a requested a refund for a senior citizen who is on a fixed income who was never told about the reoccurring charge to her bank account.

I lost my unemployment compensation for accepting this job that was misrepresented to me.

2 comments
Anonymous
#535688

The infomercial sounded too good to be true. It's hard to not believe the complaints. Based on that plus the fact that the price is very high for my fixed income, I've decided to pass on this miraculous fix all.

Anonymous
#458160

are you suing them?

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Great Healthworks's reply to:

Great Healthworks - Omega xl,

We regret hearing that you have had a difficult experience. Reviewing your account we have found that your order was refunded, as requested.
ID
#276431 Review #276431 is a subjective opinion of poster.

i set the product back because it was'nt working. requested my money back, was told as soon as they recieve the product back they woukd refund my money.

I closed account and said not to send any more. the nest day there was a hold on a payment at my bank for another shipment. i called and cancelled again. was told i would recieve a full refund for both shipments of their product.

it would take two to three weeks.

they also took the money that was on hold that i told them not to. this company is a big rip offffffffff.

1 comment
Anonymous
#579525

I called & got authorization# for a return. I tracked it and they received it 42 days ago.

I called they said I would receive a refund no later than 30 days. Called 3 times & each time they promise to put my refund through. Even promised to call me back & send me a tranaction# . They still have not called back, they are refusing to answer my messages and still no refund..

DO NOT BUY FROM THIS COMPANY. Hopfully some law office will do a class action law suit against them & shut them down.

They only way to prevent future shipments is to cancel your credit card and get a new one. Refunds can go through but notcharges

Great Healthworks's reply to:

Great Healthworks - Omega XL

As stated on the Omega XL label, our product contains Green Lipped Mussel (Perna canaliculus) oil extract (PCSO-524®) containing Omega Fatty Acids, Extra Virgin Olive Oil, d-alpha Tocopherol (Vitamin E), Gelatin, Glycerin, and Purified Water. We’re sorry to learn you’re feeling unwell, and we will be glad to help with any additional information that you may require about our products.
ID
#247805 Review #247805 is a subjective opinion of poster.
Loss
$49

I took your pill believing what your advertisement said because I am a trusting soul who is in a lot of pain, I took a pill years ago that was contaminated and affecting my muscles and body in 1989 and still suffering from it to the point I cry every day from pain, I should have known better to take this from my previous experience but it sounded to good to be true, it better just have fish oil in it, I should have read the reviews before i bought it, especially the way they pressure their employees to lie about the product, i wouldn't be able to sleep at night, my problem is worse and it better not be from this pill or I will sue. I want to know exactly what is in the pill.

2 comments
Anonymous
#483266

Don't ever try to cancel your subscription to this product. Three telephone calls to try and get out of buying this product which is over priced and as far as I can tell really does nothing.

I tried it and also discussed it with my doctor who told me I can buy something like this over the counter for a lot less money. The employees of this company must be threatened with their lives if they let anyone cancel.

What a nightmare!! I have learned my lesson about ordering anything on line!!!

Gertrude W
#309927

You *** retard, whats in the pill???

My hot ***!!!!! That,s what !

Posting this utter nonsense. Who the *** are you going to sue???

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