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Great Healthworks's reply to:

As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at...
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Review #513698 is a subjective opinion of poster.
1 comment
We are sorry to learn that loss of your position with us has been so difficult for you. It is difficult to respond seriously to an anonymous former employee who is publicly criticizing their former employer, but providing no information to support their vague...
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Review #513666 is a subjective opinion of poster.
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We are unable to provide the service you requested because you have chosen to remain anonymous. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
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Location
Burnaby, British Columbia
Review #498034 is a subjective opinion of poster.
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As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at...
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Review #492627 is a subjective opinion of poster.
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On 3/20/14, I ordered 2 bottles of Omega XL for about $90. A few days later, I called to cancel and request a refund. The rep said to wait until my order arrived, mark it "return to sender", and it would take another 30 days or so after that to get my refund. I did...
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Location
Tampa, Florida
Review #488359 is a subjective opinion of poster.
3 comments
It is unfortunate that the loss of your position with us has been so difficult for you. However, the policies you describe do not correspond with those Great HealthWorks has in place. Our actual policies are designed to protect our customers. Sometimes it is...
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Location
Tampa, Florida
Review #480481 is a subjective opinion of poster.
1 comment
We would very much like to address your concerns, but you have chosen to remain anonymous, so that isn’t possible. If you wish to discuss a refund with us, please call the service professionals in our Customer Advocacy Group at 1-800-6070419, or via email at...
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Location
Spokane, Washington
Review #468222 is a subjective opinion of poster.
1 comment
Great Healthworks's reply to:

Great Healthworks - Auto Dialer

I ordered the Omega XL. Everything arrived just as promised. I called to cancel and got the runaround. They want to suspend my next month's order so I can get the full benefit of this order. They'll reduce the payments. Blah, blah, blah. The next thing I know I start getting auto dialed from 954-905-2272 telling me to watch the dvd supplied with the first order so I will know how to get the best benefits and to then call them at the customer service number. I get this EVERY DAY! I have a Telemarketer Block on my number phone yet they repeatedly go through it. I have nicely asked to be removed. I have not so nicely asked to be removed. I called their customer service center and was told "Ma'am, we don't have any auto dialer." THE *** THEY DON'T! I DEMANDED A CALL FROM A SUPERVISOR AND WAS TOLD THEY DIDN'T HAVE ONE AVAILABLE. I WILL FILE A COMPLAINT WITH THE FCC. THEY ARE VIOLATING FEDERAL LAW.
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Review #450018 is a subjective opinion of poster.
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Great Healthworks's reply to:

Great Healthworks - Omega XL charged but not received

Great HealthWorks charge our account $175.00 for ONE bottle of Omega XL. Since we are having financial difficulties and did not want the chgarege, we called to cancel. They said we could NOT cancel and the BOTTLE would ship in 2 days. They would issue a partial credit if we sent the bottle back. The representative was Forrest Dupres who sounded like he faces this many times a day. He was too glib with his responses. He welcomed any effort on my part to get the refund including: contacting our State Attorney General, filing legal action, and he even welcomed me to fly to Forida and come to their offices in person. We are assured of not receiving a refund (basically). This place is a scam marketing company, full of liars, and cheating boiler room sales. It should be an embarrassment to anyone who works there, but they seem to thrive on it. What a shame! Those of you even considering buying anything from this company should (politely) get your collective heads examined.
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Tags
  • Omega XL truth
Review #449057 is a subjective opinion of poster.
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Great Healthworks's reply to:

Great Healthworks in Toronto, Ontario - Returned Product, not received refund

We cancelled in February after 2 years of use due to financial reasons. They still took out payments 8 weeks later, (after cancelling formally), without permission. When we phoned they didn't seem concerned that they had done this. They said to return the item immediately for a full refund. We cancelled again a second time in May and returned another shipment as per the Visa Corporations instructions within five days of receiving it. now it is Sept. and still no refund to us or visa. We are truly disappointed that they would treat customers like this after using their product faithfully for so long. At least stand behind your policies. They have lost a good customer and we will do everything to let people know how they rook people out of their money.
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Location
Toronto, Ontario
Review #447277 is a subjective opinion of poster.