Great Healthworks's reply to:

Great Healthworks - High pressure sales and great difficulty in cancelling auto-shipment

We regret that at certain times our call volume is heavy and that this can be an inconvenience. However, we’re pleased that you were able to get through and that you received the services you required. Should you require any additional assistance please feel free to contact our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthwotks.com. We are proud to report that, as the Better Business Bureau advised, we maintain an A+ rating with that organization.
author's review
ID
#607294 Review #607294 is a subjective opinion of poster.
Product
Great Healthworks Account
Reason of review
Poor customer service

After a couple of months of membership, I tried to cancel membership and auto-shipment of product, but was talked into putting my account on hold for several months. I completely forgot all about Great Healthworks (GHW), until I received an invoice this morning that my credit card was charged.

I called GHW to cancel once again, and was put on hold with a recording for over 20 minutes... and then I had to hang up. I called back again later and was told the hold wait was now going to be 63 minutes. It ended up being about 18 minutes, but then I talked with an agent at GHW who tried to talk me into staying with the company...

very high pressure sales. I stayed firm. Also, to my surprise, I was auto-enrolled in receiving their "New You" magazine for $7.95. I told GHW to discontinue my enrollment in receiving that as well.

I then asked several times to make sure that I was not enrolled to receive any other product or service from this company. High pressure sales is one thing. But, I found Great Healthworks to be under-handed in the way they do business.

My advice is to stay away from this company.

Also, I reported this company to the BBB and was told they have a A+ rating... I think more people need to speak up regarding the sales business practices of Great Healthworks.

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1 comment
Anonymous
 #959823

I had the same issue with Great Health Works. I too, called to cancel my auto ship orders, some guy refused to cancel my order.

They claim they have no records of me ever calling to cancel. I asked to speak with a supervisor and he continued to tell me that the supervisor was listening to the call that I made in September. The agent came back to say that there is no record that I called to cancel, because the call in September was to cancel the magazine subscription. I said not that no true, I know what I said to that guy.

He said my word was not good enough, and I was passed the 90 day grace to return product and get a refund. I then asked the owners name and he refused to give it to me. I asked to speak with his supervisor and he said there was no other supervisor that I could speak with. When I mention turning this matter over to an attorney, he then agreed to refund my full amount, that they debit my account for.

I did not authorized any more shipments. The pills did not work for me.

Stay away from this company. Run from them.

Great Healthworks's reply to:

Great Healthworks - No reply, no recognition, misdirected

Reviewing the record of your calls, you were advised that you were not required to return your order in order to receive a refund. We regret to learn that you had difficulty contacting us after that call. However, you returned your order and one of our agents attempted to call you but his call was terminated. A refund was issued to your American Express account on April 2, 2015.
author's review
ID
#603990 Review #603990 is a subjective opinion of poster.
Reason of review
Poor customer service

I ordered and you shipped on January 26th , order #L-A00019947,

talked to my Dr. and was told don't take them. I called you and

was told you would not send another order until Mar. 26th, and don't

return the order yet. this was according to a rep. named Gustavo

Cabrera. Your operator says that is not a recognized name. You will

not answer a phone for over 1/2 hr. You said don't send back until

later date so (SO YOU COULD ARGUE ABOUT THE 90 DAYS) WELL,

I am sending them today and YOU WILL CREDIT MY CREDIT CARD WITH THE FULL AMOUNT of statements.

CALL ME @ 956-532-4662. Wendell R. Jeffrey

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Great Healthworks's reply to:

Great Healthworks - Omega Xl Order Review from La Ceiba, Atlantida

The active ingredient in Omega XL is sourced from Perna canaliculus, the green lipped mussel from the pristine waters of New Zealand and is encapsulated in FDA licensed and inspected facilities located in the United States.
author's review
ID
#599857 Review #599857 is a subjective opinion of poster.
Reason of review
Bad quality

This company is a pack of liars and *** artists... That *** is made in china and its regular fish oil... Just buy omega red its cheaper and way better!!!

Helpful 0 Not helpful 0
Great Healthworks's reply to:

Great Healthworks - Can't trust them!

As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
author's review
ID
#594042 Review #594042 is a subjective opinion of poster.
Pros
  • What it did for me
Reason of review
Poor customer service

My experience with Greathealthworks has not been good. You can tell them not to ship any product, plus you can tell them not to put you on auto ship and you will still get the product and they still charge it to your credit card.

Yes they will finally return your money but it is a hassle. You have to go through the process of shipping the product back. It is just a long process to get things worked out. The product might work but you just can't trust the company.

It could be the sales people, I am not sure but you are in for quit a experience. They need to get things under control.

Helpful 3 Not helpful 0

Great Healthworks - Life saver!

It really helps with my arthritis. When I forget to take it for a few days, I can really tell. I wish they didn't have automatic shipments though. I get too much of it. But, they are good about stopping it for a while. I just hate having to call them to do it. It also helped my cholesterol. My 12 year old dog was also on it and it made a huge difference for him. When I forgot to give it to him, he could hardly get up. I think it is a good product. But, if I didn't have issues, I probably wouldn't know how well it works.
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Helpful 3 Not helpful 2
ID
#587981 Review #587981 is a subjective opinion of poster.
Location
Tallahassee, Florida
Pros
  • What it did for me
Cons
  • Too much shipped
Reason of review
Good quality
Great Healthworks's reply to:

Great Healthworks - Account Review from Riverview, Florida

We’re sorry to learn that you had difficulty reaching us. We would very much like to investigate the issues that you had. Unfortunately, as you have chosen to remain anonymous, that isn’t possible. We recommend that you contact us to address your concerns as well as to help us look into the way your call was managed. Try calling our Customer Advocacy Group at 1-800-607-0419, or if you prefer, you may write via email at cagsupport@greathealthworks.com.
author's review
ID
#583326 Review #583326 is a subjective opinion of poster.
Product
Great Healthworks Account
Reason of review
Poor customer service

I keep calling since last week to discontinued my order and it always saying hold for 15 or 20 min and i hold then when finally somebody picks up they say i can't find your account and they transferred you to another person and put you on hold again for 13 mins. And finally when i get the other person they hang up on you.

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Great Healthworks's reply to:

We are sorry to learn that losing your position with us has lead you to libeling and falsely slandering others. We understand why you have chosen to remain anonymous.
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Helpful 6 Not helpful 1
1 comment
Anonymous
 #942524

Wow Everything mentioned about Great Health Works is very true, my cousin was let go in August 2014 and was a dedicated worker. New management came to the company and made the customer service floor a total mess!

The CEO and COO Ken Mears and Miles Dupree are complete Idiots, the way they watch their most loyal Team Leaders and CCP's get mistreated and treated like ***( And they so call the company family) by the Director they hired Lori McCloud while Lori protect her assistant she hired Tara Vaughan from criminal scandal.

That company is a Joke and it's going down in the ground now that there *** artist CFO David Boden is behind bars. Miles Dupree and is wife buys hi profile vehicles with company the money

There's so many untold stories by ex employees that's about to go public and viral .........Stay Tuned

1 0
ID
#582831 Review #582831 is a subjective opinion of poster.

Great HealthWorks PONZIE SCHEME

GREAT HEALTH WORKS CCO DAVID BODEN FT LAUDERDALE SCOTT ROTHSTEIN PONZIE SCHEME Two more charged in Rothstein Ponzi scheme By Rafael Olmeda and Sun Sentinel, September 19, 2014 Federal prosecutors on Friday filed criminal charges against Scott Rothstein's former business manager and a broker who allegedly helped work out numerous fraudulent deals as part of South Florida's largest Ponzi scheme. David Boden, 52, of Hallandale Beach, who earned $500,000 a year as general counsel of the Rothstein Rosenfeldt Adler law firm, and Richard L. Pearson, 57, of Miami, a broker who worked in the same building, were each charged with conspiring to commit wire fraud. RRA’s David Boden files Ch. 7 bankruptcy Jan 27, 2012, 2:50pm EST David Boden, the former general counsel at Ponzi schemer Scott Rothstein’s law firm, has filed for Chapter 7 bankruptcy after being named as a defendant in a lawsuit seeking $37.8 million. Boden filed for bankruptcy Jan. 19, three months after he was sued by the trustee overseeing Rothstein Rosenfeldt Adler’s firm, which is in Chapter 11.
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ID
#579160 Review #579160 is a subjective opinion of poster.
Location
Hollywood, Florida
Reason of review
PONZIE SCEME
Preferred solution
SEND IN THE FEDS
Great Healthworks's reply to:

Great Healthworks - Account Review from Fullerton, California

We’re sorry to hear that you had so much difficulty getting through to us. We would try to contact you now, but your posting is anonymous, so this isn’t possible. We recommend calling the service professionals in our Customer Advocacy Department at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
author's review
ID
#573644 Review #573644 is a subjective opinion of poster.
Product
Great Healthworks Account
Reason of review
Poor customer service

I called 3 times in one day requested to cancel my order. First person could not find my account.

Second person hung up on me. Third person transferred me to the order department. Then hung up. Never got connected.

Ripping me off . Conveniently make it impossible to cancel an order!

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Great Healthworks's reply to:

Great Healthworks - Account Review from Hollywood, Florida

We would very much like to address your concerns, but you have chosen to remain anonymous, so that isn’t possible. If you wish to discuss a refund with us, please call the service professionals in our Customer Advocacy Group at 1-800-6070419, or via email at cagsupport@greathealthworks.com.
author's review
ID
#568828 Review #568828 is a subjective opinion of poster.
Product
Great Healthworks Account
Reason of review
Problems with payment

Greath health works is a scam company. They go into your bank account and take your money without your permission.

They tell you that you have 90 days money. It's a scam. You don't get your money back.

The product does NOT work and you can NOT cancel. Do not buy anything from this company you will regret it..

Helpful 2 Not helpful 0
1 comment
Anonymous
 #937932

I haven't had that experience. I got too much of the product built up because they automatically send it.

So, I called them and got right through and they stopped it until I used most of what I had. This product is a lifesaver for me. But, I think to see it's benefits, you probably have to have joint problems or something. I can really tell a difference when I quit taking it.

My dog was on the pet one and it made him mobile again.

And, I also noticed a difference in my bloodwork. My cholesterol went way down.

Great Healthworks's reply to:

Great Healthworks - Doctor Recommended that I do NOT tke OMEGA-XL

As you have chosen to remain anonymous, we are unable to review the details of your account and offer to address your concerns. We recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419 or via email at cagsupport@greathealthworks.com.
author's review
ID
#567250 Review #567250 is a subjective opinion of poster.
Cons
  • I did not like
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund

My Doctor recommended that I do NOT take OMEGA XL. It is sold as a anti-inflammatory supplement.

He telephoned the company but was unable to obtain important information about the product. The doctor advised me it has the potential to be life threatening due to internal bleeding. Anyone purchasing this product should be extremely cautious. I have returned the initial order of two bottles consisting of 60 pills to Great HealthWorks.

A person answering the telephone at the company said they would credit my Visa and would not send me any product in the future.I hope they keep their word.

I heard about Great HealthWorks on a TV ad. Caveat Emptor.

Helpful 2 Not helpful 2
1 comment
Anonymous
 #913378

It is not posible that it causes internal bleeding since it has so Little EPA.. compared to other fish oils in the market.

only 11mgs... So i belive you just had to ask for information they send documentation to your doctor if you request it.

Great Healthworks's reply to:

Great Healthworks - Management Review from Pompano Beach, Florida

Great HealthWorks employs hundreds of people and is a leader in supporting the local community. We strive to deliver top-quality products to its customers, including OmegaXL, an all-natural supplement derived from the green lipped mussel and sourced from the pristine waters of New Zealand and encapsulated in the United States. We invest countless hours and resources training employees and developing products designed to improve the lives of our consumers. It is disappointing that someone would elect to publish this anonymous and defamatory post.
author's review
ID
#557679 Review #557679 is a subjective opinion of poster.

Great Health Works is a sweat shop

They treat there employees horrible

They caters to the Hispanic employees

*** ***** Ceo, Miles Dupree Coo, and David Boden attorney are Crooks. ..David is facing prison time..Ken is a racist and Miles is just *** and make dumb decisions If Ken was smart he would get rid of Miles and the business would probably grow. Miles and his wife show boat the company's money and rob the employees every chance they get. Miles made a decision to lay off dedicated employees in August 2014 these employees been with the company for over 3 yrs and they was replaced with new employees another dumb decision.New hires are hardly trained and graduate and become a disaster and fired. Health benefits are extremely high that employees cannot afford. No raises Never! !! I can go on and on about this company

Omega XL is from China not New Zealand

Do Not Work for this company

Helpful 3 Not helpful 1
1 comment
Anonymous
 #926578

This is no true. I work for the company and believe these complaints to be absurd.

Great Healthworks - Best Natural Anti inflammatory by Far

I have been using Omegaxl 2 years now and it does everything for me. It stopped my Gout arthritus attacks, off high blood pressure and cholesteral meds. This really works. They treat me like a King over there. Not sure where you all went wrong. They are an American Company right in Florida and after 10 years still rate an A+ with the BBB. They have done exstensive research and clinical studies and contain 30 free fatty acid Omega threes. You cant find anything like it anywhere in the world. They even aqua farm the green lipped muscle to preserve the species sustainability.
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ID
#546441 Review #546441 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Results
Reason of review
Good quality

Great Healthworks - Great DigestWorks....WORKS!

During the last few months I just wasn't feeling right ! Great DigestWorks is a premium quality probiotic supplement I’m starting to feel the results. Combined with OMEGA XL the changes that I am feeling are unbelievable ! A few months ago I felt my digestive system was out of order. I didn't have regular bowel movements, I always felt discomfort after eating dinner thing just didn't seem right! Once I started taking them I started to feel changes within the first week...irritable bowel movements wasn't even in my vocabulary ! thank you DigestWorks for changing my life !
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Helpful 8 Not helpful 22
1 comment
Anonymous
 #913388

http://www.greathealthworks.com/index.html

ID
#537654 Review #537654 is a subjective opinion of poster.
Reason of review
Good quality
Great Healthworks's reply to:

Great Healthworks - Not for me

OmegaXL has hundreds of thousands of satisfied customers who continue to order our product on a monthly basis. We would like to contact you to discuss your use of OmegaXL, but you have chosen to remain anonymous. Should you want to discuss your use of our product, or to request a refund, we recommend contacting the service professionals in our Customer Advocacy Group at 1-800-607-0419, or via email at cagsupport@greathealthworks.com.
author's review
ID
#525673 Review #525673 is a subjective opinion of poster.
Reason of review
Did nothing

Nothing. Nothing bad but definitely nothing good either.

I should have requested money back but not worth the effort and I am sure they know that. Have learned our lesson, one more time, that when you are desperate things to try sound too good to pass up, and if they work that is wonderful. All too often, however, if it is too good to believe it is probably just that. We just finished the second bottle and will not order more.

Hopefully, they will honor our request not to send any more.

We just refused an order and returned it. Will have to make sure we are not charged for same.

Helpful 2 Not helpful 0
2 comments
Anonymous
 #899222

I just got off the phone with healthworks, And they are refunding my money :-) I called #1 800 488 8082, they're very pushy and still want to talk you into keeping it, don't fall for it, get your hard earned money back, this Omega XL is ripping people off, they know people who suffer with pain would try anything for relief, So Sad :( The Guy I Talked To Is Named Mike Ext.2009...Hope this will help you :-) Peace Out

Mariam
 #865811

Buyer beware of Great Healthworks (XL-Omega). I have consistently had issues with this company.

(1)If you decide to cancel an account by phone, make sure your request is followed-up in writing otherwise they will "Defer" your account just to restore it and tell you that they cannot refund your money for the product mailed. (2) I experienced quite a bit of inconsistency with communicating with differerent representatives. (3) There is a lack of transparency in communications as well as their process in opening and closing accounts, as well as the so called "referral program." (4) check your bank statement monthly to ensure they are not mismanaging your funds. And if they owe you a referral, make them accountable in keeping their end of the bargain.

My dealing with this company has been unsuccessful.

I hope a new and better product comes through that knows how to treat loyal or new customers. Good luck!

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